Terms and Conditions

Licenses & Disclaimer:
C9 Collective only collects taxes and pays in the State of Oregon.

C9 Collective LLC  DOES NOT collect or remit taxes for any other states. The retailer is responsible for reporting, collecting, and remitting any applicable taxes.

1. CUSTOMER QUALIFICATION

In order to purchase products from C9 Collective you must be 21 years old or older. In order to purchase you must be a valid retail business. C9 Collective reserves the right to request additional documentation in support of valid retail business status.C9 Collective reserves the right to cancel any orders that are found to be placed by non-qualified accounts.

WARNING: Products sold on this site contain nicotine, a poisonous and addictive substance. Products sold on this site are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you use a product purchased from us and experience any side effects or possible side effects, stop using the product immediately and consult a physician. Products sold on this site (a) may be poisonous if orally ingested, (b) are not smoking cessation products and have not been tested nor guaranteed as such, (c) have not been evaluated by the Food and Drug Administration, (d) are not intended to treat, prevent or cure any disease or condition, and (e) should be kept out of reach of children and pets.

If you think someone has been exposed to an e-cigarette or liquid nicotine, call your local poison center at 1-800-222-1222 immediately.

2. SHIPPING

• C9 Collective will make the best effort to ship items in a timely manner.
• C9 Collective cannot guarantee any shipping time-frames, and external forces can cause delays in shipping.
• Processing time for orders can take 24 to 48 hours (1 to 2 Business Days)
• Once a package has shipped, C9 Collective will take NO responsibility in the carriers shipping time-frame.
• C9 Collective will take NO responsibility for items lost in transit, sent to the wrong address, nor international fees charged by your country or any involved third parties.

3. INCORRECT / DAMAGED / MISSING PRODUCTS

• Incorrect, damaged, or missing products must be claimed within seven days of the delivery date as indicated by your tracking information.
• If the product is incorrect or damaged, please send a photo of the product to support@vapingcloud9.com with your order number in the subject line and a brief description of the problem in the body of the email.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OUR SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS DISCLAIMER APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR ANY FORM OF MALICIOUS CODE, COMMUNICATION LINE FAILURE, THEFT, OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS. YOU SPECIFICALLY ACKNOWLEDGE THAT WE ARE NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICES, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. YOU SHOULD CONSULT WITH YOUR OWN LEGAL COUNSEL REGARDING THE LIMITATIONS ON IMPLIED WARRANTIES AND/OR EXCLUSION OF DAMAGES.  

QUESTIONS ABOUT TERMS OF USE

Please send any questions about Terms of Use to us at retail.support@c9wholesale.com

CHANGES TO TERMS & CONDITIONS

You can review the most current version of the Terms of Use at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Use constitutes acceptance of those changes.